Terms & Conditions
Exchanges and Returns
We shop from brands’ physical stores and authorized online websites in United States. Any exchanges and returns will cost us both once items shipped to Malaysia. Therefore, Orkid Prefers has a strict exchange and return policy. Please contact Orkid personally if you have any question.
She can be reached via Telegram.
Orkid is very transparent and every single payment made must be in exchange with a product. If you placed a pre-order item and made payment but Orkid was unable to purchase your item due to some hitches ie. out of stock or price changed, please contact Orkid and to get a full refund.